SHIPPING & HANDLING

Shipping Methods

We use both CityLink and Royal Mail to deliver packages to our customers.

Shipping Rates

As always at SIASA Telecom we are continually looking at every process possible that will enable us to deliver products to you at unbeatable prices. See the table below for prices.

Our pricing structure on all orders is as follows.

All shipments are based on weight and delivery schedule opted for. Please use our shipping table below to give examples of your shipping charge based on order weight and order value. 

Although the standard delivery time allows up to 14 days, most orders are despatched either the same day (for orders received before 15:30 hrs Mon-Fri) or the next working day to be delivered within 3 days - so long as the items ordered are in-stock.

Prices quoted are for Standard Service and include VAT

Please note that the above table only applies to Mainland UK deliveries.
Surcharges may apply for express options (e.g. Next Day) or non UK mainland deliveries - unless otherwise stated.

Delivery

Our stock-quantities held at the warehouse may vary from those shown on the website due to large numbers of off-line transactions which may affect stock levels.

The goods you order will be delivered to the address you give when you place your order.

Orders placed before 3.00 pm on a working day will be processed that day and will be delivered as per the requested delivery option provided no additional securities checks are required and all stock items are available. (A working day is any day other than weekends and bank or other public holidays.)

If delivery cannot be made to your address for reasons under the Supplier’s control the Supplier will inform you as soon as possible and refund or re-credit you for any sum that have been paid by you or debited from your credit card for delivery.

If you deliberately fail to take delivery of the goods (otherwise than by reason of circumstances under control of the Supplier) then without prejudice to any other right or remedy available to the Supplier , the Supplier may:

store the goods until actual delivery and charge you for reasonable costs (including insurance) of storage; or

sell the goods at the best readily obtainable price and (after deducting all reasonable storage and selling expenses) account to you for any excess over the price you agreed to pay for the goods or charge you for any shortfall below the price you agreed to pay for the goods.

If you fail to take delivery because you have cancelled your contract under the Distance Selling Regulations the Supplier shall refund or re-credit you within 30 days for any sum that has been paid by you or debited from your credit card for the goods. On exercising your right to cancel you shall be required to return the goods to the Supplier. Should you fail to return the goods, the Supplier reserves the right to deduct any direct costs incurred by the Supplier in retrieving the goods as a result of such failure.

Every effort will be made to deliver the goods as soon as possible after your order has been accepted. However, the Supplier will not be liable for any loss or damage suffered by you through reasonable or unavoidable delay in delivery. In this case, the Supplier will inform you as soon as possible.

Upon receipt of your order you will be asked to sign for the goods received in good condition. If the package does not appear to be in good condition then please refuse the delivery. If you are unable to check the contents of your delivery at the point of delivery then please sign for the parcel as “UNCHECKED”. Failure to do so may affect any warranty claims that you make thereafter.

All orders come with FREE insurance on UK deliveries - unless otherwise stated.